Returns & Exchanges

At Perfume Store, we want you to find your signature scent with complete confidence. If you are not entirely satisfied with your purchase, we offer a 30-day return policy for unopened and unused fragrances in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to submit a return request with your order number and reason for the return.

• 2.
  Secure the Bottle

  Carefully pack the perfume in its original box and use protective cushioning to ensure the glass bottle remains intact during transit.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the seal is intact, we will process your refund to the original payment method within 5-7 business days.